Policies & Notices

All rights reserved.

Privacy Information

Welcome to the website of PioneerASO™, a division of Community Health Options. Your privacy is very important to us and we will make every reasonable effort to safeguard any information we collect.

Please review our privacy policies. If you have questions regarding these policies, please contact Member Services.

Notice of Privacy Practices
Web Privacy Statement

Website and Portal Terms of Use

Please review the Terms of Use. If you have questions regarding these policies, please contact Member Services at (855) 624-6463.

Terms of Use

Social Media Connections

Community Health Options utilizes various web and social media sites, both to share plan information and for communication with and among its Members. Because Health Options has different categories of Members (including individual, group, and PioneerASO, marketplace-based and direct enrollment), the information posted on a given site may not be applicable to all Member categories. We strive to clarify the intended audience for each channel. If you are unsure whether any particular information is applicable to your category of membership, contact Health Options Member Services at (855) 624-6463.

We welcome and encourage open discussion on Community Health Options’ social media sites - including but not limited to our Facebook, Twitter, LinkedIn and YouTube pages. Community Health Options looks forward to any comments, stories, and experiences you want to share.

We make reasonable efforts to monitor participation to ensure that you stay on topic, are courteous and avoid making offensive comments. Please remember that information posted on any of our social media platforms shouldn't be considered medical advice and shouldn't replace a consultation with a health care professional.

Please be aware that if you do post something online, there's the potential for thousands of people to read your words, even years from now. As a result, we suggest that you refrain from posting medical information on any of our social media sites and that you not disclose personal identifiable information like your (or that of your dependents’) location, Member ID number, financial information, Social Security Number, etc.*

The full legal version of our Social Media Disclaimer is available below.

Social Media Disclaimer